Oldest Papers
Words, Worlds, and Narratives: Transmedia and Immersion
Eric Forcier, Tawnya Ravy
discovered.ed.ac.uk
Words, Worlds, and Narratives: Transmedia and Immersion offers an interdisciplinary discussion of the way in which narrative is transmitted, transformed and translated through the wide variety of technologies and media platforms available in the 21st century. This volume critically engages with the field of transmedia studies and addresses the significance of media to narrative and authorship to immersion. What emerges is a unique look at collaborative scholarship and storytelling which is both disruptive and immersive. Using a diverse archive of narrative forms, including video games, fan fiction, film adaptation and social media, the chapters in this volume explore the narratological, social, political and economic implications of transmedia narrative in the public and private spaces of the digital and the immersive media communities.
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View paper →Chimeric Worldbuilding
Unknown Author
chimeric-worlding.netlify.app
No abstract available
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View paper →THE PHENOMENOLOGICAL CONSTRUCTION OF AN AUTISTIC CAMERA — GKB
Unknown Author
GKB
No abstract available
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View paper →Linear Regression and Regression Trees
Avinash Kak
Purdue University
No abstract available
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View paper →The Impact of Friction on Customer Value Experience in E-Commerce Design
Aigerim Togatay
Digital service design often focuses on seamless and frictionless customer journeys. However, recent studies argue that not all forms of friction negatively impact customer experience by providing evidence that some thoughtfully designed friction can increase consumer value. This thesis examines how different levels of experiential friction affect the customer value experience in e-commerce environments. Based on customer experience, cognitive reflectivity, emotional valence, and the value co-creation and co-destruction framework, this study investigates the effects of low, moderate, and high friction levels in an e-commerce setting. An experiment exposed participants to three simulated checkout journeys, which were later evaluated with a questionnaire that assessed their experience in terms of perceived effort, type of reflection, and emotional response. According to the experiment findings, low friction creates a smooth but shallow customer value experience. In comparison, moderate friction stimulates meaningful cognitive engagement without emotionally overwhelming users, supporting value co-creation. Finally, high friction leads to frustration and emotional decline in customers. This research contributes to the customer experience approach by providing empirical evidence for reflectivity as a mechanism linking friction and value experience. Friction is a deliberate design tool that enhances customer value experience rather than being entirely eliminated.
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